Only specific answers will be accepted. In PEN's opinion, excessively incomplete, illegible, or worksheets without specific answers will be considered a failure for the program without refund, regardless of the testing scores. 

TESTING

A passing grade = 75% average or higher. Two retests are allowed if an average of 75% or better is not initially achieved. There is a $5 fee per retest. The parent or guardian of the minor must administer the tests. The student must not have access to any of the testing materials until the corresponding worksheet has been completed. Upon completion of testing, the parent or guardian must sign, date, and print their California Driver's License or California Identification Card number on the test answer sheet where indicated. This certifies that the student completed the test without help.

Programs must be completed and received by PEN no later than 30 days after materials were received. Should you require more time to complete the program, the following fees and terms apply:

Time Extension Fees:
10 days = $15
11-30 days = $25

Extension fees must be payable to PEN and submitted with the completed course work within the designated time. 

You must return the following materials to PEN in the pre-addressed priority mail envelope provided:

1.) All worksheets 
2.) All test answer sheets 
3.) All tests 

CERTIFICATES

Upon receipt of the student's materials, PEN will grade the paperwork as soon as possible. Certificates will then be mailed out upon successful completion of worksheets and testing. Otherwise, PEN will mail a notice specifying why the certificate has not been mailed.